Facilitation is the design and management of structures and processes that help a group do its work. Facilitation is about process (how you do something) – rather than content (what you do). A facilitator is a process guide, a person who makes it e...

It is important to know about adult learning styles. Your personal style affects the way that you learn and the way that you provide instruction to others. Because there are different personality types, there also are different learning styles. Succe...

Today, all organizations are faced with the challenge of managing and leading change. The past 20 years have been characterized as the age of mergers, restructuring, and downsizing. The manager as a leader of change has become increasingly important ...

Maybe you thought this was just another coaching infographic. We want to answer the questions what is coaching and what isn’t it. COACHING refers to frequent, ongoing interactions between supervisors/managers and employees that are designed to ...

We often set goals for ourselves, for our families, for our companies – but, do we know what goals should look like? Achieving any goal begins with a great goal statement. Just as journalists are taught to answer six questions in every news st...

When people are together for any length of time, disagreements and misunderstandings will occur. Conflict itself is not a problem. Conflict is a problem only when it is poorly managed. Poorly managed conflict is expensive. The average employee spends...

We’ve all been there, on the phone with a company, in line at a store, DREADING the interaction that is about to happen. We engage with a person who seems to hate their job, we now hate that company, and we hang up the phone......

Lockout Energy Control and You: Where Do You Fit? When it comes to lockout energy control workers fit into one of the following three categories. Affected person: performs his/her job in an area where lockout energy control is implemented and service...

We’ve all been in those meetings that could have easily been an email. Effective meetings require you to plan and prepare. That is why we want to help you! Here are 5 stages to plan and execute an effective meeting. Planning The planning stage is.....

Business travelers, especially those who spend many hours driving or who travel across several time zones, can experience trouble adjusting to a schedule that differs from their bodies’ natural schedule or from what they are used to at home. Any of...

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